Return Policy

Last updated September 13, 2021
Thank you for your purchase. We hope you are happy with your purchase. However, if you are not completely satisfied with your purchase for any reason, you may return it to us. Please see below for more information on our return policy.


- All returns must be postmarked within Fourteen(14) days of the purchase date. 

- All returned items must be in new and unused condition, with all original labels attached and closed.


To return an item, please email customer service at [email protected] to clarify the reason and obtain a credit note draft. 

After receiving a Credit Note draft copy, place the item securely in its original packaging and include your proof of purchase, and mail your return to the following address:

Future Experts DMCC
Returns Attn: Taher Asal
Afamia Tower 1
King Abdulaziz Street
Sharjah , Sharjah 2141
United Arab Emirates

Please note, you will be responsible for return shipping charges. We strongly recommend that you use a trackable method to mail your return.


After receiving your return and inspecting the condition of your item, we will process your return. 

Please allow at least Fourteen(14) days from the receipt of your item to process your return. We will notify you by email when your return has been processed.


The following items cannot be returned: 

● Items delivered before 14 days.

For defective or damaged products, please contact us at the customer service number below to arrange a refund or exchange.

If you have any questions concerning our return policy, please contact us at:
[email protected]

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