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RETURN POLICY

Last updated September 13, 2020


Thank you for your purchase. We hope you are happy with your purchase. However, if you are not completely satisfied with your purchase for any reason, you may return it to us for store credit only. Please see below for more information on our return policy.

RETURNS

All returns must be postmarked within Fourteen(14) days of the purchase date. All returned items must be in new and unused condition, with all original tags and labels attached.

RETURN PROCESS

To return an item, please email customer service at info@xlinethreads.com to obtain a Return Merchandise Authorization (RMA) number. After receiving a RMA number, place the item securely in its original packaging and include your proof of purchase, and mail your return to the following address:

Future Experts
Attn: Returns
RMA #
deyaar building flat no 1105  
al qasimia abu shagara  
Sharjah , Sharjah 2141  
United Arab Emirates  

Please note, you will be responsible for all return shipping charges. We strongly recommend that you use a trackable method to mail your return. 

REFUNDS

After receiving your return and inspecting the condition of your item, we will process your return. Please allow at least Fourteen(14) days from the receipt of your item to process your return. We will notify you by email when your return has been processed.

EXCEPTIONS    

The following items cannot be returned
 
     ●     Expired Products     

For defective or damaged products, please contact us at the customer service number below to arrange a refund or exchange. 
 
Please Note
  
     ●     A 10% restocking fee will be charged for all returns.       

QUESTIONS

If you have any questions concerning our return policy, please contact us at:
+00971545054014 
info@xlinethreads.com 

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